Entering a Prize Draw

Why do you need to register?

Registering for Prizeo makes it easier for you to use the site in the future. Your details will be securely stored and you will not need to enter them again. In your profile you can track Prize Draws you have entered or edit your account details. By submitting your email address, you will receive our newsletter, which will keep you up to date on Prize Draws that might interest you and other news. You may also opt out if you do not want to receive it.

Are there age restrictions for entrants?

Yes. Age restrictions will vary between 13+, 16+, 18+, and 21+, depending on the nature of the particular Prize Draw. Winners younger than the age of majority in his/her place of residence must be accompanied by an adult guardian.

How can users pay for voluntary donations?

All major credit and debit cards are accepted. Please note that due to high network charges, text entries may be subject to an additional fee so that your charity doesn't suffer. Any additional charges will be clearly signposted on the payment page.

Do I have to pay to enter Prizeo Prize Draws?

No. Prizeo operates a “no purchase/donation necessary” policy. Users can enter Prize Draws without donating by filling out a free entry form and mailing it to: Prizeo 11601 Wilshire Blvd, Suite 210, Los Angeles, CA 90025. Donating will not increase your chances of winning. Entries sent by mail must be received at the relevant postal address specified for entries by the closing date and time for receipt of entries. It is the responsibility of the entrant to ensure correct and sufficient postage is paid. Bulk entries are void and cannot be accepted. Further details can be found in the campaign-specific terms and conditions.

How do winners know if they have won a prize?

Winners will be notified by email shortly after the campaign closes. They must then accept the prize by the deadline indicated in the email in order to be named the winner.

Is payment secure on the Prizeo site?

We provide a 100% secure, robust, and reliable payment processing service. Upon entry to a Prize Draw, entrants’ payment details are transmitted to Prizeo's payments partner, Stripe. Stripe's systems are Level 1 PCI Compliant ensuring the highest level of security and compliance. www.stripe.com.

What is Prizeo's refund policy?

All donations made through Prizeo are final and nonrefundable.

Donating a Prize

Can I donate a prize for a Prizeo Prize Draw?

If you are a charity, company, or celebrity, we’d love to hear your prize ideas. If you are a charity, please email charity@prizeo.com. If you are a company, please email corporate@prizeo.com. If you represent a celebrity, please email celebrity@prizeo.com.

The Prize Draw

How is the winner chosen?

When you enter a draw you will receive entries which will be displayed in your Prizeo account after activation. The winner will be selected by our Random Number Generator software once all entries for the competition have been entered.

What is the probability of winning?

The probability of winning a Prize Draw can differ dramatically depending on how many people enter a particular Prize Draw. Each entry is equivalent to one chance at winning, so the probability of winning a Prize Draw (assuming only one prize is being offered) will be one divided by the number of entries sold and distributed for that particular Prize Draw. For example, if there are 100 entries sold and distributed for a particular Prize Draw, each entry has a 1 in 100 chance of winning. If you obtain multiple entries then your chances of winning increase. In addition, if more than one winner is selected for a main prize then your chances of winning the prize will increase.

How many people win each prize experience?

This depends on the experience. Each campaign page will specify. Usually there is just one winner, but in some cases there are multiple winners. The winner(s) will usually be allowed to bring at least one guest. These details and many others are explained clearly on the prize’s specific page.

Is travel and accommodation included in the Prizeo experience?

Travel from anywhere in the world is provided for Prizeo winners of worldwide campaigns. Winners of campaigns that are limited to specific countries will have travel provided within the stated country. Some Prize Draws will include accommodation for the winners, but not all. Please check the campaign page of the specific Prize Draw you are interested in.

How much of the Prize Draw revenue goes to the charity?

To cover some of our operating costs, Prizeo takes a standard fee of 20% of the net proceeds for each Prize campaign after transaction costs and fulfillment expenses.

My Account

How does Prizeo keep my payment information safe and secure?

The security of your information and transactions is one of our highest priorities. Prizeo automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 256 bits (the highest level commercially available). Once your information reaches us, it resides on a server that is heavily secured and in an undisclosed location. Our servers sit behind an electronic firewall and are never directly connected to the Internet, so your private information stays private.

How can I change my account settings (such as my profile name, password, email address, and email notifications)?

You can change all of your settings on your profile page.

How can I log in using my Facebook or Twitter account?

Prizeo users can log in using Facebook Connect or Twitter Connect.

What is Facebook Connect?

Facebook Connect is a quick and secure way to create an account with Prizeo. With your Facebook connect you can easily enter Prize Draws, post comments, and "Pick a Friend".

What is Twitter Connect?

Twitter Connect is similar to Facebook connect. It is a quick and secure way to create an account on Prizeo and enter Prize Draws, tweet directly from our site, and "Pick a Friend".

What should I do if I’m having problems with the site?

Email us at help@prizeo.com and let us know what's wrong.

Prizeo Partnership

What does Prizeo's partnership with Chideo mean?

Prizeo will continue to operate as its own entity and work closely with charities and influencers to put together amazing campaigns. Our partnership with Chideo will help bring even more awareness to our campaigns, and together we will be able to raise more awareness and funds for important causes around the world. Prizeo will continue to fully serve our campaign donors and participants directly - this will not change!

Prizeo Features

I want to win more prizes; how do the "referrals" work?

For certain Prize Draws, once the entry process is complete and you are taken to the Thank You page, you will be given a unique referral link. There are several easy ways to share this link with your friends. If they click on your link and enter the prize, you will be rewarded a referral point. For select campaigns, the people who refer the most friends will win a special Top Sharers prize. On the campaign page you'll see a tab for the Leaderboard where you can track how many referrals you have. Note: If your friends don't enter through your unique link you will not gain the referral point and we can't accept responsibility for this.

Can I suggest future prizes?

Yes, please! Send prize ideas to support@prizeo.com and we will try our hardest to source them for you!